Acceptable Use Policy

1. Intended Use

szn™ is a personal AI-powered task execution platform. The Service acts on your behalf - meaning your use of szn creates real-world actions (phone calls, emails, bookings, purchases). You are responsible for the tasks you submit.

2. Prohibited Activities

2.1 Illegal or Harmful Activities

• Engage in, facilitate, or promote any illegal activity
• Harass, threaten, stalk, or intimidate any person
• Facilitate violence or harm against any individual or group
• Engage in human trafficking, exploitation, or abuse
• Purchase or facilitate the purchase of illegal goods or substances
• Conduct surveillance or monitoring of individuals without their knowledge and consent

2.2 Fraud and Deception

• Submit tasks with the intent to defraud any person, business, or institution
• Use the Service under a false identity or impersonate another person
• Create tasks designed to manipulate, scam, or deceive third parties
• Exploit AI capabilities to generate phishing content, deepfakes, or disinformation
• Provide false information in your profile, secure vault, or task descriptions
• Submit tasks that would cause agents to misrepresent themselves as you or as a specific real person

2.3 Abuse of the Platform

• Reverse-engineer, exploit, or circumvent security measures, AI systems, encryption, or payment infrastructure
• Use automated tools (bots, scrapers) to access the Service without authorization
• Submit tasks designed to overload, disrupt, or degrade the Service
• Create multiple accounts to abuse free tiers, trial codes, or promotional offers
• Resell, sublicense, or commercially redistribute access to the Service
• Attempt to extract, decrypt, or access other users' data, vault credentials, or memories
• Abuse the anonymous user system to circumvent rate limits or usage caps

2.4 Harmful Content

• Submit tasks involving child sexual abuse material (CSAM)
• Request content that promotes terrorism, extremism, or radicalization
• Create or distribute malware, spyware, or other malicious software
• Submit tasks involving non-consensual intimate imagery
• Generate spam, unsolicited bulk communications, or robocalls

2.5 Violations of Third-Party Rights

• Submit tasks that infringe on intellectual property rights
• Request actions that violate terms of service of third-party platforms
• Collect or harvest personal information of others without consent
• Store credentials in your vault for accounts you do not own or are not authorized to access

2.6 Misuse of AI and Automation

• Generate content that bypasses safety filters on other platforms
• Submit tasks designed solely to probe or exploit the AI system's limitations
• Use task outputs to train competing AI models without authorization
• Use browser automation features to attack, scrape, or abuse third-party websites

2.7 Misuse of Communication Features

• Place harassing, threatening, or fraudulent phone calls
• Use email or SMS features to send spam or unsolicited messages
• Impersonate law enforcement, government officials, or medical professionals
• Generate a high volume of calls, emails, or messages to a single recipient

3. Secure Vault Responsibilities

Your secure vault allows you to store encrypted credentials for hands-free task execution. You agree to:

• Only store credentials for accounts and services you own or are authorized to use
• Keep your account secure, as vault access is tied to your authenticated session
• Understand that vault credentials may be decrypted and used by agents during task execution
• Promptly remove or update credentials that are no longer valid
• Not store credentials for illegal purposes or unauthorized access to systems

4. Task Execution Guidelines

4.1 Accurate Information

Provide accurate and complete information when creating tasks. Inaccurate information may lead to failed tasks, incorrect actions, or charges you are responsible for.

4.2 Consent and Authorization

Only submit tasks you are authorized to request. Do not book services, make purchases, or take actions using someone else's information without their explicit consent.

4.3 Real-World Consequences

Tasks executed by szn may have real-world consequences that cannot be easily undone, including purchases, appointments, communications sent to real people, and actions on third-party platforms. You are responsible for reviewing and confirming actions before execution.

4.4 Financial Responsibility

You are responsible for all charges incurred through your account, including token consumption and costs from executed tasks. Report unauthorized account activity immediately.

5. Account Responsibilities

• Keep your account credentials secure and do not share them
• You are responsible for all activity under your account, including anonymous sessions merged into it
• Notify us immediately if you suspect unauthorized access
• Maintain accurate and up-to-date account information

6. Resource Limits

We reserve the right to impose reasonable limits on Service usage, including rate limits, concurrent task caps, token consumption caps, anonymous usage limits, and browser automation session limits. Attempting to circumvent these limits is a violation of this policy.

7. Enforcement

Depending on severity, we may issue warnings, suspend or terminate your account, forfeit remaining tokens without refund, report illegal activity to law enforcement, or pursue legal remedies.

If you believe your account was actioned in error, contact hello@theszn.ai with your account email and a description. We will respond within 14 business days.

8. Reporting Violations

Report violations to hello@theszn.ai. You may report anonymously.

9. Intellectual Property

The szn name, logo, and brand elements are registered trademarks of szn. You may not use them without prior written permission, register confusingly similar marks, imply unauthorized endorsement, or remove branding from the Service.

10. Changes to This Policy

We may update this AUP from time to time. Material changes will be communicated via email or in-app notification. Continued use after changes constitutes acceptance.

11. Contact Us

Email: hello@theszn.ai